Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order pet supplies online and collect them at Pets at Home Barry?

Accepted Answer

Yes, Pets at Home Barry offers a Click & Collect service where you can order online and pick up your purchases from the store, often within one hour.

Question 8

Are pets allowed inside Pets at Home Barry?

Accepted Answer

Yes, well-behaved dogs are welcome inside the store, provided they are kept on a lead and under control at all times.

Question 9

What are the opening hours of Pets at Home Barry?

Accepted Answer

Pets at Home Barry is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.

Question 10

Does Pets at Home Barry offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores, including the Barry location, offer parking facilities for customers.

Question 11

Is Pets at Home Barry accessible for customers with disabilities?

Accepted Answer

Yes, the store strives to be fully accessible, featuring wheelchair access, accessible parking spaces, and lifts where available.

Question 12

What types of pet products are available at Pets at Home Barry?

Accepted Answer

The store offers a wide variety of pet products including food, treats, beds, clothing, toys, healthcare items, grooming equipment, and more for dogs, cats, small animals, fish, and reptiles.

Question 13

Are there any pet care events or workshops hosted at Pets at Home Barry?

Accepted Answer

Yes, Pets at Home Barry hosts events such as My Pet Pals Workshops for children, Puppy Playtime classes, and Cub Scout Animal Carer Workshops. Check their Events page or contact the store for upcoming sessions.

Question 14

How can nearby places like Vets4Pets Barry support me after visiting Pets at Home Barry?

Accepted Answer

After shopping at Pets at Home Barry, you can visit nearby Vets4Pets Barry for veterinary services including diagnostics and pet healthcare, ensuring comprehensive care for your pets.

Question 15

What nearby eateries can I visit after shopping at Pets at Home Barry?

Accepted Answer

Nearby dining options include KFC, Costa Coffee, Burger King, and Starbucks UK, where you can enjoy a meal or coffee before or after your visit to the store.

Question 16

Is there convenient transport or automotive services near Pets at Home Barry?

Accepted Answer

Yes, Halfords provides automotive parts and repair services nearby, and there is an InstaVolt Charging Station for electric vehicles, helping customers with transportation needs around Pets at Home Barry.

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